intake@arisecss.com.au

0481 092 861

Privacy Policy

Privacy Policy – Arise Community Support Services

Effective Date: [Insert Date]

At Arise Community Support Services, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in line with the Privacy Act 1988 (Cth) and NDIS Practice Standards.

What Information We Collect

We may collect personal information such as:

  • Your name, contact details, and date of birth

  • Health or disability information relevant to service delivery

  • Emergency contact or carer information

  • Information required by the NDIS

How We Use Your Information

We use your personal information to:

  • Provide NDIS services and support

  • Manage and improve our service delivery

  • Communicate with participants, carers, and professionals

  • Comply with legal or funding obligations

How We Store and Protect Your Data

Your information is stored securely (digital and physical), with access limited to authorised staff only. We take steps to prevent unauthorised access, misuse, or disclosure.

Sharing of Information

We only share information with:

  • Health professionals or support workers involved in your care

  • NDIS and related agencies, as required

  • Only with your consent or where legally obligated

Your Rights

You can request access to your personal data, update it, or raise privacy concerns at any time.

πŸ“§ Contact Us: intake@arisecss.com.au
πŸ“ž Phone: 0481 092 861

Get Support From People Who Care

Whether you have questions about our services, need support for yourself or a loved one, or want to speak with our team, we’re here to help.